Business Process Analyst

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We are seeking a Business Process Analyst to evaluate and improve how work moves through a large task-management environment at the National Guard Bureau (NGB). This role documents workflows, identifies process gaps, and recommends improvements to keep tasking efficient as volume and requirements evolve.

• Analyze workflows and task-management system interfaces to identify inefficiencies and recommend process controls and business rules
• Develop and maintain standard operating procedures, business rules, and data-collection methodologies to standardize recurring processes
• Serve as a subject-matter expert supporting development and revision of formal SOP and business-rules documents, including leading or supporting related working groups
• Provide procedural guidance to staff on meeting deadlines and facilitate recurring coordination meetings on system and process improvements
• Perform quality-control review of requests and approvals against established leadership controls
• Maintain continuity standards and business rules so processes remain consistent and trainable through staff turnover
• Build and maintain electronic recordkeeping functionality for the agency’s tasking/records system, including managing regular backups
• Maintain electronic data and records in compliance with applicable records-management regulations, and manage email records and associated metadata
• Provide archiving and data-management guidance to leadership, and maintain a knowledge library of best practices, lessons learned, and performance benchmarks
• Manage and improve collaboration-site content and support knowledge-management capabilities
• Track, analyze, and summarize legislative, hearing, and audit activity, providing impact summaries to inform senior leadership decisions
• Research and develop proposed solutions and alternatives for sensitive or complex organizational issues, including original research where no established precedent exists
• Consolidate recurring status reports, task trackers, and key initiative updates for distribution across the organization

• Active Secret clearance; #qinetiqclearedjob
• Bachelor's degree
• 5+ years of experience in workflow analysis, business process improvement, organizational assessments, knowledge management, performance measurement, and operational effectiveness
• Lean Six Sigma Green Belt certification (minimum)
• ACKMP certification
• Strong oral and written communication skills

• Degree in Business Administration/Management, Public Administration, Information Science, or Management
• Experience interfacing with senior military and civilian officials, including familiarity with protocol

The salary range for this role is $80,000 - $95,000USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Accessibility/Accommodation:

If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to staffing@us.QinetiQ.com or call (540) 658-2720 Opt. 1 and let us know the nature of your request and contact information.

QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.