Senior Training and Development Specialist

We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).

QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.

Why Join QinetiQ US?

If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems.  In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.

QinetiQ US seeks an experienced Senior Training and Development Specialist to provide professional services contract support to a federal law enforcement agency client. This role focuses on creating, managing, and delivering comprehensive training programs for law enforcement systems, with emphasis on user adoption, change management, and operational excellence. The ideal candidate will have extensive experience in instructional design, adult learning methodologies, and supporting federal law enforcement technology deployments. You will work directly with federal stakeholders to ensure successful system implementations through effective training strategies and knowledge transfer programs.

Instructional Design and Content Development

• Lead development of comprehensive training programs for law enforcement systems using instructional design methodologies (ADDIE, SAM, adult learning theory, Bloom's Taxonomy)
• Create SCORM-compliant, 508-accessible training content using e-authoring tools such as Adobe Captivate and Articulate Storyline
• Develop training materials including Quick Reference Guides (QRGs), one-pagers, videos, knowledge articles, and interactive learning modules
• Collaborate with subject matter experts to create organic content addressing law enforcement operational processes and system functionality
• Design and produce video and audio training content using professional development tools and techniques

Pre-Deployment Planning and Analysis

• Conduct comprehensive needs assessments to determine training, communication, and change management requirements for law enforcement system deployments
• Identify potential user adoption challenges and develop creative solutions to mitigate implementation risks
• Author data calls and surveys to gather stakeholder requirements and baseline knowledge levels
• Develop customer support packages for establishing helpdesk support structures
• Create and maintain detailed project timelines and milestone documentation for training initiatives

Deployment Support and User Acceptance Testing

• Support User Acceptance Testing (UAT) activities by drafting and revising test scripts, conducting testing sessions, and summarizing findings for federal stakeholders
• Create and execute comprehensive deployment and communications plans that maximize user adoption
• Lead change management initiatives designed to increase user engagement with new law enforcement systems
• Facilitate training events, document emerging knowledge gaps, and develop post-deployment action plans
• Coordinate training delivery across multiple law enforcement locations and user groups

Post-Deployment Support and Knowledge Management

• Manage group mailboxes and triage user training requests and support needs
• Serve as tiered support for help desk operations when specialized training expertise is required
• Maintain SharePoint and knowledge base repositories of training materials and resources
• Draft communications for system releases, enhancements, bug fixes, and planned outages
• Assess and resolve ongoing system adoption and utilization issues through targeted training interventions

Learning Management and Performance Measurement

• Maintain and enhance Learning Management System (LMS) platforms supporting law enforcement training programs
• Develop and track program effectiveness through comprehensive metrics including completion rates, performance impact, user satisfaction, and return on investment
• Leverage Kirkpatrick's Model to measure learning effectiveness and demonstrate training impact on operational outcomes
• Update training content based on user feedback, system changes, policy updates, and evolving law enforcement requirements
• Coordinate compliance training requirements and ensure alignment with federal standards and regulations

Stakeholder Engagement and Collaboration

• Work closely with federal and contractor personnel to align training programs with strategic agency objectives
• Interface with diverse law enforcement stakeholders to facilitate training alignment and drive consensus on learning strategies
• Coordinate with external vendors and training providers as required for specialized content or delivery methods
• Support the development and professional growth of law enforcement personnel through structured learning programs
• Assist in the professional and technical development of fellow staff

Education and Experience

• Bachelor's degree in education, instructional design, training and development, or related field with 10+ years of relevant experience OR
• Relevant professional certifications in instructional design or training development strongly preferred

Professional Experience

• 10+ years of direct experience in training and development, with at least 5+ years supporting federal agencies or law enforcement organizations
• Proven experience as a training leader with demonstrated success managing complex learning initiatives
• Experience supporting technology system deployments, user adoption programs, and organizational change management
• Background in federal law enforcement, national security, or related mission-critical environments strongly preferred

Technical and Instructional Design Skills

• Expert knowledge of instructional design methodologies including ADDIE, SAM, adult learning theory, and Bloom's Taxonomy
• Proficiency with e-authoring tools such as Adobe Captivate, Articulate Storyline, and Articulate 360 suite
• Experience with SCORM standards, 508 compliance requirements, and accessibility best practices
• Advanced skills in video and audio content development and production
• Proficiency with Adobe Creative Suite (Illustrator, InDesign, Photoshop, Dreamweaver), Microsoft Visio, and PowerPoint

Learning Management and Assessment

• Extensive experience managing Learning Management Systems (LMS) with preference for Cornerstone or similar platforms
• Demonstrated expertise leveraging Kirkpatrick's Model and other assessment frameworks to measure learning effectiveness
• Ability to develop comprehensive training metrics and analytics that demonstrate business impact and ROI
• Experience with User Acceptance Testing processes and test script development

Core Competencies

• Exceptional communication skills (verbal and written) with ability to explain complex technical concepts to diverse law enforcement audiences
• Strong project management abilities including planning, multitasking, and effective time management under tight deadlines
• Proven ability to work independently while maintaining collaborative relationships with federal clients and cross-functional teams
• Demonstrated experience building relationships with federal stakeholders and managing training expectations in complex environments

Security Requirements

• Ability to obtain and maintain appropriate federal security clearance
• Background investigation required
• Must be U.S. citizen

Specialized Experience

• Direct experience supporting law enforcement system deployments, training programs, or operational transformations
• Knowledge of federal acquisition processes and compliance requirements related to training and development
• Experience with Microsoft products including Teams, PowerPoint, Word, and Excel for training delivery and content development
• Background in graphic design, technical writing, and editing for law enforcement audiences

Advanced Skills

• Experience with cloud-based training platforms and modern learning technologies
• Knowledge of change management frameworks and organizational development principles
• Understanding of law enforcement operational processes and system requirements
• Familiarity with knowledge management best practices and help desk operations

Leadership and Innovation

• Track record of leading training organizations through transformation and modernization efforts
• Experience mentoring and developing training professionals and subject matter experts
• Ability to identify and implement innovative training solutions that address evolving law enforcement challenges
• Strong facilitation skills for large group training events and stakeholder workshops

Additional Requirements

• Candidates may be required to provide portfolio samples demonstrating instructional design and content development capabilities
• Willingness to travel to law enforcement locations for training delivery and stakeholder engagement
• Flexibility to support training events outside standard business hours as mission requirements dictate
• Commitment to staying current with adult learning research, instructional design trends, and law enforcement training best practices

Accessibility/Accommodation:

If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to staffing@us.QinetiQ.com or call (540) 658-2720 Opt. 4 and let us know the nature of your request and contact information.

QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.